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Warranty

Your Aulta watch is warranted to you, the original consumer by Aulta to be free of defects in materials and workmanship under normal use for a period of two (2) years from the date of purchase. The Aulta timepiece warranty only covers material and manufacturing defects. The watch movement, hands and dial are the only components covered under the warranty.

 

In the event of a qualifying defect or malfunction during this two (2) year period, the timepiece will be repaired or replaced by Aulta, free of repair charges, if the timepiece proves to be defective in material or workmanship under normal use, as determined by Aulta.

 

Without limiting any other warranty limitation set forth herein, this limited warranty does not cover batteries, straps, plating, scratches or any damages arising from normal wear or misuse, or from any alteration, service or repair performed by any party other than an Aulta authorized service center.

 

Prolonged exposure to direct sunlight, extreme temperatures, strong magnetic and/or electrical fields may adversely affect the operation of the watch and void the warranty, as determined by Aulta in its sole discretion. Without limiting any other warranty limitation set forth herin, this warranty is void if your watch has been damaged by unauthorized service, negligence or accident, or other causes not relating to defective material or workmanship. Requesting warranty or other watch repair should your watch require service, send your watch directly to Aulta at:

 

Aulta Service Center

1064 NW 3rd Street

Hallandale Beach, Florida 33009

1-303-868-1811

 

Include a copy of your sales receipt and a description of the problem. Please do not send original packaging with your watch, as it will not be returned. Aulta strongly recommends that you insure your parcel and adequately protect the watch during shipment.

 

Aulta is not responsible for product lost or damaged during shipment. For service work that is not covered under this warranty, or if it has been two (2) years or longer from the date of purchase, the service center may perform the services you request for a charge dependent upon the watch style and the type of work requested. These charges are subject to change, and you will be notified of such charges prior to performing the services. Please note for those repairs not covered under warranty the customer is responsible for $15 return shipping and handling.